Design leadership for work that actually works.



Excellent experiences don’t happen by accident.


I design the scaffolding behind the scenes so teams can do their best work without the chaos.



Select work

Design & Experience Centre of Excellence

Design & Experience Centre of Excellence

DesignOps, Increasing UX Maturity, Community-Building
Supply Chain Management Platform

Supply Chain Management Platform

Service Design, Ecosystem & Journey Mapping.
Workshops, Coaching, and Culture

Workshops, Coaching, and Culture

Design Capability Building & Enablement
Transforming Employee Lifecycle Support

Transforming Employee Lifecycle Support

Experience & Interaction Design
Project Operations Workplace Tool

Project Operations Workplace Tool

Design & Strategy for Enterprise App
Re-imagining the Employee Experience

Re-imagining the Employee Experience

Generative UX Research for Employee Engagement & Leveraging AI

Looking for a versatile design principal for your team or project? Get in touch at hey [at] hoien.ca